Questions and support
Questions and support
Answers to the most common questions about becoming a MobCash agent.
Only after your manager confirms that security approval is complete. No prepayment is required before approval.
Documents verify your identity, prevent fraud and set up your agent account. You share them only after your regional manager sends your personal invite link, and the manager guides you through it. They are stored privately and encrypted, and used only for these purposes, our security checks and our legal duties (see the Privacy Notice).
Use the manager verification page or contact official support before sharing any sensitive information. Official managers never ask for a deposit before approval.
No. Commission depends on the approved transactions you process, based on your region's published rates.
Approved deposits and withdrawals are multiplied by your region's rates, minus any adjustments. Only approved and verified transactions are counted.
No. Working capital stays your money, working inside the agent flow. It is not a payment to us.
A national ID, passport, or driver license, plus a selfie holding your document. See the document guide for photo tips.
Your personal data and documents are encrypted, stored privately with restricted access and audit logs, and never shared as public links.
Do not pay. No one can speed up approval for money. Verify the contact and report it to official support.
No. First leave your contact through Apply now. Your regional manager contacts you, answers your questions and then sends your personal invite link – only that link opens verification, and the manager guides you through it.
Every agent earns commission on every approved transaction they process, whoever the player is. If you bring your own players, you can also earn a revenue share on top of your commission through the RolsBet affiliate program at rolsbet.partners.